Introduction
Welcome to Takse Track. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share your information when you use our mobile application (Takse Track) and our related services.
By downloading, installing, or using Takse Track, you agree to the collection and use of information in accordance with this policy.
Information We Collect
To provide you with secure attendance logging, real-time geofencing, and work-related updates, we collect several categories of information:
- Account Details: When you register or sign in, we collect details such as your email address, phone number, full name, and registered profile credentials.
- Location Information (Background Location): Takse Track collects location data to verify check-ins, record site visits, and support geofenced attendance tracking when you are on shift, even when the app is closed or not in use. Background location tracking is only active during shift hours.
- Camera & Photo Library (Face Verification): To prevent proxy attendance, we require camera access to perform face verification when checks are made. We do not access or store files from your gallery unless explicitly selected by you.
- Call Logs Access: If granted, the app logs outgoing and incoming professional calls to automatically associate them with leads, helping you maintain task sync. We do not read or record call audio.
- Device & Usage Data: We may collect non-personal data including operating system version, system language, crash reports, and performance logs to optimize our tracking engines.
How We Use Your Information
We use the collected information for the following purposes:
- To verify check-in and check-out boundaries using geofencing.
- To log professional call logs directly into lead tracking sheets.
- To verify the employee's face matches their profile setup upon clocking.
- To deliver push notifications for location updates and shift change alerts.
- To process customer support requests and troubleshoot tracking issues.
Third-Party Services & Integrations
We utilize trusted third-party SDKs and service providers to operate parts of our application. These include:
- Google Play Services: Used to run the application on Android devices.
- Firebase Authentication & Cloud Services: Used for secure user log-in, profile storage, data hosting, and image uploads.
- Firebase Cloud Messaging (FCM): Used to send push notifications to your device.
These third-party platforms process data in compliance with their own privacy policies.
Data Retention & Account Deletion
We retain your data only for as long as your account is active or as needed to provide our services. You have the right to request deletion of your account and all associated data at any time.
To request deletion of your account, you can use the in-app "Delete Account" setting, or email our support team directly at support@takse.com. Upon receiving your request, we will permanently delete your account registration, location history, and database profile within 30 days.
Data Security
The security of your information is important to us. All personal data and uploads are stored securely within Firebase Cloud Hosting, using transport layer encryption (SSL/TLS) for data transfer. However, please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our app does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
Email: support@takse.com